FAQ.

FOR COMPANY ADMINISTRATORS

1. Am I automatically assigned the Administrator role upon sign-up?

  • Yes, you will be the Company Administrator and you have the rights to create stores, users and select playlists for your business.

 

2. How can I skip a song in the Playlist?

  • Yes, you can click on the “…” to skip a song that you do not want to be played in the store.

 

3. What should I do if I have more than 1 store?

  • Go to “Stores” Tab, click on add and enter the store name. i.e My Café KL, My Café PJ.

  • Enter store address and click on save.

4. Can I upload and play my own songs?

  • First, you will need to upload the song under “Uploads” tab.

  • Each song uploaded must not exceed 10MB in file size and the file format has to be .mp3.

  • This feature enable you to have your song(s) played within the playlist.

  • Please note that the songs uploaded may not be covered under our license-free agreement and may be subjected to external music licensing fees.

5. Do I get to view other Playlists?

  • Go to “Stores” Tab, click on add and enter the store name. i.e My Café KL, My Café PJ.

  • Enter store address and click on save.